Who we are
DPB Plumbing and Bathrooms Ltd ("DPB", "we", "us") is a plumbing, heating and bathroom company based in Wigan. You can contact us at info@dpbbathrooms.co.uk or on 07951 583606.
What we collect
- Details you give us through our contact form, by phone or email: name, phone number, email, postcode and details of your job.
- Basic technical information such as browser type and pages visited, used to keep the website working.
How we use it
- To respond to your enquiry and arrange a survey or quote.
- To carry out and manage work you've asked us to do.
- To issue invoices, receipts and guarantee information.
- To meet our legal obligations.
We rely on your consent and on the steps needed to enter into a contract with you. We do not sell your information.
Who we share it with
Only with people who help us deliver your job (for example tradespeople working on your project) and service providers that help us run our business, such as our customer management system. They may only use your information to provide those services.
How long we keep it
We keep enquiry details for as long as needed to respond, and job records for as long as required for guarantees, accounting and legal purposes.
Your rights
Under UK data protection law you can ask to see, correct or delete your information, or object to how we use it. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).